Privacy Policy

Protecting your personal data and assets is our highest priority. We’re fully committed to safeguarding them.

Redmont Valnex collects and stores information necessary for your activity on its trading platform. Details of how this information is collected and stored are set out in the Privacy Policy below.

The following principles underpin our policy:

• We are committed to full transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect, use and process your data so you can make informed decisions. We follow clear guidelines and processes for handling data via our official website. This policy sets out the specific methods we use, giving you clear, concrete information on how your data is handled. You remain in control.

We will provide timely updates whenever we determine you should be informed. Transparency is fundamental to our approach.

Our trained team is on hand to answer any questions you may have about our processes, including our obligations under United Kingdom law. You can contact us at info@redmont-valnex.com

• We do not permit any use of personal data other than as set out in our Privacy Policy.

We may process personal data for purposes including the proper operation of Redmont Valnex services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance functions and services on our official website, to protect our rights, and to comply with regulatory and other legal obligations. Finally, we process personal data where necessary to deliver administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Redmont Valnex processes personal data.

• To enable the use of essential tools that protect your personal data and safeguard your rights in this respect:

At any time, you can contact us to access your personal data. We can update or delete it as required and, if requested, transfer it to you or to a nominated third party. We provide these services to help you exercise your privacy rights and maintain control over your data.

• Safeguard your personal data:

Our systems employ bank-grade security measures. While no system can offer a 100% guarantee, we continually upgrade and strengthen our protections to the highest possible standards.

We maintain a detailed, comprehensive privacy policy and the highest standards of security.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of personal data relating to natural persons.

This policy applies to all natural persons who are identifiable or have already been identified. Specifically, it covers any individual who can be, or has been, identified in connection with data entrusted to us, or with data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.

We do not knowingly collect personal data from individuals under the age of 18, nor do we allow anyone under 18 to access or use our platform for any purpose. If we become aware of any user or any information relating to a person under 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data necessary to enable you to use our services. Where required, we may also request additional information to verify account ownership. To maintain and improve the quality of our services, we collect and analyse data about your use of our platform and our third-party partners’ services.

3. You are under no obligation to share your personal data with the company.

You are under no obligation to provide your data; however, if you choose not to, our ability to provide services may be limited and your access to our platform may be restricted.

4. What personal data do we collect? When you visit our official website, we may collect the following personal data:

We do not collect any information that directly identifies you. We do, however, collect details such as your account activity, your IP address, and the date and time you access the service. For maintenance, security and support purposes, we retain system crash reports, browser details and the type of device used to access your account. We also record the language set for your account.

When it comes to personal data, we collect and store only the information you explicitly consent to share when you connect, through us, with a third-party trading platform.

The personal data you may have shared with third-party platforms includes your full name, postal address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect and process it?

The company collects, stores and processes your personal information solely for the purposes set out in this Policy. All such activities are carried out in compliance with applicable laws in United Kingdom.

The company will only handle, process, or transmit your data in accordance with the applicable laws of United Kingdom. We rely on the following legal bases for doing so:

• By submitting your personal data, you agree that the company may store and process it. You also authorise us to transfer this data to the relevant third-party trading platform. Your consent applies to the processing of your personal data for one or more purposes.
• To improve its services, establish or defend legal claims, and pursue its legitimate interests, among other purposes, the company may need to store and process your personal data.
• To meet our legal obligations, we must process certain data.

If you would like more information about the data processing activities the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Sharing Personal Data with Third Parties

To store and process IP addresses, carry out user surveys and analytics, and deliver other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party service providers. In such cases, the use of your data is governed by that company’s own privacy policy. This may include one or more digital trading platforms.

To enhance the services we provide to clients and improve our offering, the company may share personal data with its affiliates and partner companies.

Where required by law, or to safeguard our rights and assets and those of our third-party partners, we may disclose data to competent legal, regulatory, or law enforcement authorities.

In connection with major corporate transactions—such as a sale of the company or the pursuit of investment or financing—we may share relevant data in a lawful and appropriate manner. The same applies in the event of a merger, restructuring, consolidation or insolvency, in accordance with applicable law.

7. Cookies and Third-Party Services

Cookies and similar technologies may be used for website analytics and in collaboration with our advertising partners, in line with applicable laws and industry standards.

Cookies are small files stored on your device when you visit our official website. They help us collect information about your browsing behaviour and preferences, enabling us to personalise and enhance your experience. Cookies allow us to remember your settings and tailor our service offerings accordingly. We also use them for site analytics and to compile statistics for strategic planning and optimisation.

Broadly, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, allowing the site to recognise you when you return and making it easier for you to use the site.

Types of cookies:

We may use cookies where necessary, in line with their intended purposes:

Cookies are blocked or have been deleted

If you'd like to delete cookies or block them from being set, you can do this via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

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Blocking cookies will prevent some features and services on this site from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept for a longer period where required by local laws, regulations, or company policies.

We will share your personal data with third-party trading platforms, at your request and at your discretion, for a period of 12 months. Upon expiry of that 12-month period, and with your consent, we will share it for a further 12 months.

As part of our operations, we regularly review all personal data to assess whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where necessary to deliver our services and/or for security purposes, we may transfer personal data to countries outside your own and to international organisations. Such transfers are carried out using robust security measures. We maintain the highest standards of data protection to safeguard your information and ensure that your legal rights and remedies remain available in all cases.

Across the EEA (European Economic Area), all residents are protected under data protection laws and safeguards.

• All data transfers are conducted under EU jurisdiction and in full compliance with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All transfers of data between public bodies or authorities are conducted in accordance with Article 46(2) and governed by a legally binding, enforceable agreement.
• Data transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. The Clauses are available on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

To obtain further details about the specific security measures the company applies to safeguard your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

We protect personal data using robust technical and organisational measures aligned with industry-leading standards. These controls help prevent unauthorised or accidental destruction, loss or alteration of data.

Although we exercise the utmost care and follow industry best practices for data protection as required by law, we cannot guarantee that your personal data will remain entirely error-free in all circumstances. Accordingly, we cannot accept liability for any disclosure of personal data, or for incidental, intangible or consequential loss or damage. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or similar causes.

If we receive a legally binding request from regulators, law enforcement, or other competent authorities, we may be required to disclose your personal data. Once disclosed under a legal obligation, we do not control how those authorities handle, store, or protect your data.

Anything sent over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

From time to time, links on this site may take you away from our official website to third-party websites or applications. These parties are not our affiliates, are not controlled by the company, and our Privacy Policy does not apply to them. They have their own policies and practices for collecting and processing personal data, for which we are not responsible. Please use such links at your own discretion.

Before sharing any personal data, always read the privacy policy of the company or service on their official website. Ensure their data collection, use and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via the website and other appropriate channels. The latest version of the privacy policy will be published on our official website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights in relation to your personal data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or limit the scope and nature of our processing.

This page provides information relevant to EEA residents:

Your personal data is protected by the rights set out herein. You may exercise these rights immediately by sending an email to the address below.

Accessing Your Rights

Provided the personal data you have supplied is correct, you may access it at any time. All personal data we process is accessible to us and can therefore be verified.

You can request your personal data for verification at any time, and we will provide it in electronic format. If you require additional copies of the data we process, beyond the first copy, a reasonable fee may apply.

Rights granted under applicable law and our Privacy Policy must not infringe the rights of others. The company may refuse or restrict access to personal data where disclosure would adversely affect the rights and freedoms of other individuals.

Right to Rectification

Any errors in your personal data, whether due to omissions or incorrect details, may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) where your personal data has been processed without your consent or otherwise unlawfully; 2) where you ask for it to be removed and the Company has no legal obligation to retain it; 3) where you object to processing carried out by us on the basis of our or a third party’s legitimate interests; and 4) where we are required by law to delete your data.

The right to deletion is overridden by legal obligations under EU law or the law of any Member State. This also applies where the data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal data be restricted if you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it except in the following circumstances: 1) where applicable European Union or Member State law requires its retention; 2) with your consent, where it is necessary to establish, exercise or defend legal claims; or 3) where deletion would compromise the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented to its collection and it is processed by automated means.

You have the right to ask us to transfer your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. We cannot fulfil a request where doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing of your personal data and request that it cease. This right does not apply where there are compelling legal grounds to continue processing, including the establishment, exercise, or defence of legal claims. In such circumstances, we may continue to process your personal data.

You may object at any time to the processing of your personal data for direct marketing purposes.

Right to Withdraw or Refuse Consent

You can withdraw your consent to our processing of your personal data at any time, with immediate effect where practicable. This does not apply retrospectively and will not affect processing carried out before your withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been affected by the processing of your personal data, each European Union Member State has an independent supervisory authority to handle such matters. You may lodge a complaint with the relevant authority at your discretion.

Section 13 sets out the circumstances in which your personal data rights may be restricted by European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature or complexity of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically and free of charge, unless doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee, or refuse to process a request, where it is deemed unfounded, excessive or repetitive.

For data protection and security, we reserve the right to request additional proof of identity if we have reasonable grounds to doubt the identity of the individual making a personal data request.